Support

Need help with Wickgrid? Send an email and you will hear back as soon as possible.

You can also ask on r/wickgrid, where players talk strategy, help each other through tough boards, suggest ideas and report problems.

Common questions

Is Wickgrid free?

Yes. The daily puzzle is always free, and the app keeps your last 7 dailies playable. Every puzzle comes with 3 free hints. Wickgrid Plus ($4.99, one time) unlocks the full archive, unlimited hints, Streak Freeze and advanced stats.

When does the new puzzle unlock?

Every day at 00:00 UTC. Everyone gets the same board, in the app and on the web.

Does my web streak carry over to the app?

No. Puzzles you solve at wickgrid.app/play are saved in that browser only, since there are no accounts. Your app streak stays on your device, and syncs through your own iCloud if you use it.

Does Wickgrid need an account or an internet connection?

No. Wickgrid works fully offline and never asks you to sign in.

How do I restore my purchase on a new device?

Open Settings in the app and tap Restore Purchases.